Title: Troubleshooting Printer Tray Selection Issues
If you are experiencing issues with your printer selecting the wrong tray for printing, here are some steps you can take to resolve the issue:
1. Check Paper Size and Type Settings: It is important to ensure that the paper size and type settings on the machine match the paper loaded in the tray. Mismatched settings can cause the machine to select the wrong tray.
2. Adjust Tray Settings: From the home screen, navigate to Settings > Paper > Tray Configuration > Paper Size/Type. Make sure that the settings match the paper loaded in the tray.
3. Verify Paper Orientation: Double-check that the paper is correctly oriented in the tray. For example, Letter-size paper should be loaded in portrait orientation.
4. Set Default Tray: Make sure the machine is programmed to use the correct tray for printing received faxes or copies. You can set the default tray in the machine's settings menu.
5. Check Tray Linking: Ensure that the trays are linked correctly through the printer's settings menu.
6. Test Print: Print a test page to verify that the machine is now using the correct tray for printing.
For more machine specific instructions please visit the link below to be taken to the Lexmark support page.
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