1. Check Paper Size and Type Settings: Make sure that the paper size and type settings on the machine match the paper loaded in the tray. This can prevent the machine from selecting the wrong tray.
2. Adjust Tray Settings: Navigate to Settings > Paper Handling > Tray Configuration on the printer's control panel. Ensure that the settings match the paper loaded in the tray.
3. Verify Paper Orientation: Double-check that the paper is correctly oriented in the tray. For example, Letter-size paper should be loaded in portrait orientation.
4. Set Default Tray: Confirm that the machine is programmed to use the correct tray for printing. You can set the default tray in the machine's settings menu.
5. Check Driver Settings: On your computer, go to Control Panel > Devices and Printers. Right-click on your HP printer and select Printing Preferences. Under the Paper/Quality tab, make sure the Paper Source is set to the desired tray.
6. Test Print: Print a test page to ensure that the machine is now using the correct tray.
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