1. Check Paper Size and Type Settings: Make sure that the paper size and type settings on the machine match the paper loaded in the tray. This will prevent the machine from selecting the wrong tray.
2. Adjust Tray Settings: Access the printer's control panel and navigate to Settings > Paper > Tray Configuration. Ensure that the settings match the paper loaded in the tray to avoid any tray selection errors.
3. Verify Paper Orientation: Double-check that the paper is correctly oriented in the tray. For example, Letter-size paper should be loaded in portrait orientation to prevent any tray selection issues.
4. Set Default Tray: Program the machine to use the correct tray for printing by setting the default tray in the machine's settings menu. This will help avoid any confusion in tray selection.
5. Check Driver Settings: On your computer, go to Control Panel > Devices and Printers. Right-click on your Kyocera printer and select Printing Preferences. Under the Basic tab, ensure that the Media Type is set to Plain and the Paper Source is set to the desired tray.
6. Test Print: Finally, print a test page to verify that the machine is now using the correct tray. This will confirm that the issue has been resolved and that the correct tray is being selected for printing.
For more machine specific instructions please visit the link below to go to the Kyocera support page.
Troubleshooting: Kyocera Printing From Wrong Tray
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